Delete Your Account

What gets deleted

Account deletion removes primary account-linked app data covered by Kella's deletion process, including:

• Your account and profile information (name, email address)
• All your grocery lists and items
• Your cooking, list, and app preferences
• Any shared list memberships
• Saved cooking content and private food-photo objects covered by the deletion process

This action is permanent and cannot be undone.

Option 1 — Delete in-app (recommended)

1. Open the Kella app
2. Tap the Settings icon
3. Scroll to the bottom of the Settings page
4. Tap Delete Account
5. Confirm the deletion when prompted

Wait for the app's deletion confirmation. If deletion fails, retry or contact support; do not assume that every system has already been erased.

Option 2 — Request by email

If you are unable to access the app, you can request account deletion by emailing us at:

Please include the email address associated with your account. We will process your request, verify identity where needed, and respond within the period required by applicable law.

Active subscriptions

Deleting your Kella account does not automatically cancel an active subscription. To avoid future charges, please cancel your subscription separately before or after deleting your account:

• iOS: Settings > Apple ID > Subscriptions, or visit the App Store
• Android: Google Play > Subscriptions

Data retention

Billing records, diagnostics, AI-provider records and backups can follow separate retention rules. Account deletion does not automatically erase every record held by RevenueCat, analytics, monitoring or AI providers. Contact support@kella.app for a request covering those systems. Genuinely anonymous aggregate statistics may be retained; an account identifier alone does not make information anonymous.